How a fast-growing independent lab in New Delhi cut report delivery time by 60% and eliminated manual errors entirely within 90 days of switching to Curofyx.

Curewell Pathlab Private Limited streamlined its diagnostic workflows using Curofyx—reducing turnaround time, eliminating manual errors, and increasing revenue within just 90 days.

How a fast-growing independent lab in New Delhi cut report delivery time by 60% and eliminated manual errors entirely within 90 days of switching to Curofyx.

Curewell Pathlab Private Limited

Independent Pathology Lab
New Delhi

Curewell Pathlab Private Limited is an independent diagnostic lab based in South Delhi, operating for over 11 years under the leadership of Dr. Priya Mehrotra and Anil Mehrotra. The lab grew steadily through referrals and handles 70–80 samples daily.

Before adopting Curofyx, the lab relied on Excel sheets, manual reporting, and WhatsApp-based communication. With increasing volume, these processes became inefficient and error-prone. Implementing Curofyx enabled full workflow automation, faster reporting, and improved operational efficiency.

OrganizationCurewell Pathlab Private Limited
TypeIndependent Pathology Lab
LocationNew Delhi, NCR
Size3 lab technicians, 1 pathologist, 2 front-desk staff
Tests/Month (Pre)~1,800 – 2,200 tests per month
Curofyx SinceMarch 2024
0%
Faster Report TAT
0
Manual Errors/Month
0%
Revenue Increase
0 min
Avg. Report Delivery

Problems

Curewell Pathlab Private Limited streamlined its diagnostic workflows using Curofyx—reducing turnaround time, eliminating manual errors, and increasing revenue within just 90 days.

  • Report turnaround time of 55–70 minutes per patient
  • Manual report creation using Word templates leading to inconsistencies
  • Frequent data entry errors and rework incidents
  • Patient data scattered across multiple Excel files
  • Unprofessional report delivery via printouts and WhatsApp photos
  • Manual billing with no reconciliation, causing revenue leakage
  • High dependency on front desk for report status updates

Solution

Curewell Pathlab Private Limited streamlined its diagnostic workflows using Curofyx—reducing turnaround time, eliminating manual errors, and increasing revenue within just 90 days.

  • Automated report generation with standardized templates
  • Centralized patient and test data management
  • One-click report sharing via WhatsApp and email
  • Integrated billing with auto-generated summaries
  • Custom pricing setup for doctors and walk-in patients
  • Quick data migration from Excel without manual re-entry
  • Responsive support and guided onboarding

Impact

Curewell Pathlab Private Limited streamlined its diagnostic workflows using Curofyx—reducing turnaround time, eliminating manual errors, and increasing revenue within just 90 days.

  • Report turnaround time reduced from 62 minutes to 22 minutes
  • Manual errors dropped to zero within the first month
  • Monthly revenue increased from ₹2.1 lakh to ₹2.9 lakh (38% growth)
  • Billing reconciliation reduced from 1 full day to 40 minutes
  • 70% reduction in calls from doctors for report updates
  • Improved patient experience with faster and digital report delivery

Implementation

Curewell Pathlab Private Limited streamlined its diagnostic workflows using Curofyx—reducing turnaround time, eliminating manual errors, and increasing revenue within just 90 days.

  • Data migration of patient records, test catalog, and pricing in 2 days
  • Custom report template setup with NABL-style formatting
  • 3-hour staff training session with follow-up support
  • Parallel run of old and new systems for validation
  • Full go-live on Day 6 with complete transition

Client’s Review

quote start

We were skeptical whether software could actually fix what felt like a people-management problem. It turned out most of the mess was coming from the manual process itself, not the people. Curofyx removed the friction, and everything else fell into place. Our staff is less stressed, our patients get reports faster, and I am no longer sitting up at night reconciling billing sheets.

quote end

Anil Mehrotra

Co-Owner, Curewell Pathlab Private Limited

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