Privacy Policy

Curofyx (“we,” “our,” or “us”) operates a healthcare SaaS platform designed to support clinics, diagnostic labs, and healthcare providers with digital tools for managing operations, patient data, and workflows.

We are committed to protecting your privacy and ensuring the security of your personal and medical information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, phone number, email address
  • Organization details (clinic/lab/hospital name)
  • Billing and account details

b. Health & Medical Data

  • Patient records entered by healthcare providers
  • Lab reports, prescriptions, diagnostic data

c. Technical Data

  • IP address, browser type, device details
  • Usage behavior within the platform

2. How We Use Information

We use collected data to:

  • Provide and maintain our SaaS services
  • Enable healthcare workflow management
  • Improve platform performance and features
  • Communicate updates, alerts, and support responses
  • Ensure compliance with healthcare regulations

3. Data Security

We implement industry-standard safeguards including:

  • End-to-end encryption (where applicable)
  • Secure cloud infrastructure
  • Role-based access controls
  • Regular security audits

However, no system is 100% secure, and users share data at their own risk.

4. Data Sharing

We do not sell your data.

We may share data:

  • With authorized users within your organization
  • With third-party service providers (hosting, analytics)
  • When required by law or regulatory authorities

5. Data Retention

We retain data:

  • As long as your account is active
  • As required by healthcare compliance laws
  • Until requested deletion (subject to legal obligations)

6. Your Rights

You may:

  • Access and update your data
  • Request deletion (where legally permitted)
  • Withdraw consent (may affect service usability)

7. Cookies & Tracking

We use cookies for:

  • Session management
  • Analytics
  • Improving user experience

(See Cookie Policy for details)

8. Third-Party Services

We may integrate with:

  • Payment gateways
  • Cloud hosting providers
  • Analytics tools

Each has its own privacy policy.

9. Changes to Policy

We may update this policy periodically. Continued use implies acceptance.

10. Contact

For privacy-related concerns:

Email: support@curofyx.com