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Reputation Management for GP Surgeries

High patient volume means high review opportunity. Curofyx automates WhatsApp review requests and keeps your surgery's reputation strong across Google, NHS, and Doctify.

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Overview

GP surgeries in the UK see more patients per day than almost any other clinic type — yet most have fewer online reviews than private dental practices with a tenth of the volume. Curofyx fixes this by automatically sending personalised WhatsApp messages after every appointment, capturing feedback at the moment it matters most.

With Curofyx, your surgery appears prominently when patients search 'GP near me' or check NHS Choices. Real-time alerts let your team address concerns before they escalate, and AI-generated replies keep your response rate high without consuming staff time.

Key Challenges

  • Low review count despite high patient volume
  • Negative NHS Choices reviews going unanswered
  • No system to collect feedback consistently
  • Staff too busy to manage online reputation

How Curofyx Solves This

  • Automated WhatsApp requests after every appointment
  • AI-drafted replies to all reviews in seconds
  • Real-time alerts for new negative feedback
  • NHS + Google + Doctify monitoring in one dashboard
Key Features for GP Surgeries
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WhatsApp Review Requests

Send automatic review requests 2 hours after each appointment via WhatsApp.

Sent automatically after appointment

Personalised with patient first name

3× higher response rate than email

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NHS Choices Monitoring

Track your NHS rating and respond to patient feedback on NHS.uk.

Real-time NHS review alerts

Response drafts via AI

Rating trend tracking

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Google Reviews Dashboard

Monitor and respond to Google reviews from your central Curofyx dashboard.

One-click approve & post replies

Star rating tracking over time

Alert on 1–3 star reviews instantly

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Doctify Profile Management

Stay on top of Doctify reviews — one of the UK's most trusted healthcare platforms.

Doctify review monitoring

AI reply drafts for healthcare context

Instant new-review notifications

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GDPR-Compliant Collection

All review requests meet UK GDPR requirements for patient communication.

Consent-based messaging workflow

Opt-out management built in

ICO-compliant data handling

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Multi-Doctor Practices

Manage reputation per GP or across the whole surgery from one account.

Per-doctor review tracking

Unified surgery dashboard

Up to 5 staff user accounts

Why Clinics Choose Curofyx

Curofyx is built to solve the real reputation challenges faced by small clinics — from getting more Google reviews to handling negative feedback professionally. Clinics using Curofyx see an average star rating improvement of 0.9 stars within 90 days. Our platform is simple enough for a clinic receptionist to operate, yet powerful enough to manage a multi-doctor practice across Google, Justdial, and Practo from one dashboard.

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Clinics Trust Curofyx

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Reviews Generated Monthly

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Avg Star Rating (up from 3.9)

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Average Setup Time

Simplify Lab Operations. Speed Up Reporting. Eliminate Errors.

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Experience Curofyx Before You Decide

Get a live 1-on-1 walkthrough tailored to your lab’s workflow and see how easily you can automate reporting, billing, and daily operations.

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Your Next Patient Is Reading Your Reviews Right Now.

Clinics on Curofyx see an average 0.9-star rating improvement within 90 days. Get more reviews, respond faster, and win more patients — automatically.