Feature

Automated WhatsApp Review Requests

Turn every positive patient experience into a new Google review with automated WhatsApp review requests. Curofyx sends personalised messages at the perfect time, helping UK clinics collect more reviews, improve local SEO, and build lasting patient trust.

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14-day free trial • No credit card required

How It Works

Most patients are willing to leave a review after a positive healthcare experience, but very few do unless they receive a timely reminder. Curofyx automatically sends personalised WhatsApp review requests approximately two hours after an appointment, when the experience is still fresh and patients are most likely to respond.

Each message includes your clinic's branding, a personalised greeting and a direct Google review link, allowing patients to leave feedback in just a few taps. The entire process runs automatically, helping clinics consistently generate authentic reviews while reducing administrative workload.

How It Works

Why WhatsApp Beats Email & SMS

WhatsApp consistently delivers significantly higher engagement than traditional communication channels. With exceptionally high open rates and faster response times, clinics can reach more patients, generate more reviews and improve overall patient participation compared to email or SMS campaigns.
01

Appointment Completed

Once a patient's appointment is marked as complete, Curofyx automatically prepares a review invitation without requiring any manual action from your team.

02

2-Hour Smart Delivery

A personalised WhatsApp message is automatically sent around two hours after the visit, reaching patients while their experience is still fresh in their minds.

03

One-Tap Google Review

Patients simply tap the review link inside WhatsApp and are taken directly to your Google Business Profile to leave their feedback.

04

Real-Time Review Tracking

Every new review appears instantly inside your dashboard, allowing staff to monitor review activity and patient sentiment as it happens.

05

Grow Your Reputation Automatically

Consistent review collection improves local search visibility, strengthens patient trust and creates a continuous stream of fresh Google reviews for your clinic.

GDPR-Compliant Consent Flow

Curofyx is designed specifically for UK healthcare providers with GDPR-first patient communication workflows. Review requests are sent only to patients who have provided appropriate communication consent, helping clinics automate review collection while respecting patient privacy.

Every message follows configurable consent preferences and secure communication practices, allowing practices to maintain compliance while improving patient engagement. Clinics remain in complete control of message timing, templates and communication preferences.

GDPR-Compliant Consent Flow

Personalisation & Sender Name Setup

Personalised Patient Messages

Personalised Patient Messages

Automatically personalise every WhatsApp review request with the patient's name, appointment details and your clinic branding.

Recognisable Sender Identity

Recognisable Sender Identity

Patients immediately recognise who the message is from, increasing trust, engagement and review completion rates.

Custom Message Templates

Custom Message Templates

Create branded review request templates that match your clinic's tone while remaining professional and compliant.

Flexible Delivery Timing

Flexible Delivery Timing

Control exactly when review invitations are delivered after appointments to maximise patient response rates.

Multi-Clinic Branding

Multi-Clinic Branding

Configure separate WhatsApp templates and sender identities for each clinic location from one central dashboard.

Performance Analytics

Performance Analytics

Track delivery rates, patient engagement, review conversions and campaign performance to continuously improve results.

Results UK Clinics Typically See

More Reviews Without More Admin

Automating WhatsApp review requests helps clinics consistently increase review volume while allowing reception teams to focus on delivering excellent patient care instead of manually requesting feedback.

Higher Review Completion Rates
More Google Reviews Every Month
Improved Local SEO Visibility
Consistent Patient Follow-ups
Reduced Administrative Work
Stronger Online Reputation
More Reviews Without More Admin

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View Pricing
14-day free trial
No credit card needed
GDPR compliant