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Reputation Management for Physiotherapy Practices

Physio patients often come through referrals — but they always check reviews first. Curofyx automates review collection and helps your practice stand out on Google and Trustpilot.

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Overview

Physiotherapy practices in the UK face an unusual challenge: most new patients arrive via GP referral or word of mouth, yet still check Google reviews before booking. A physio practice with 80+ Google reviews consistently sees higher booking completion rates than one with fewer than 20 — even with identical referral volumes.

Curofyx automates the review collection process for physio practices, sending personalised WhatsApp messages to patients after each session. Our platform monitors Google, Trustpilot, and NHS Choices so you always know what your patients are saying — and can respond in seconds.

Key Challenges

  • Patients come via referral but still verify reputation online
  • Sessions are frequent — high opportunity for reviews going uncaptured
  • No time to manually request reviews from every patient
  • NHS-referred patients need GDPR-compliant contact

How Curofyx Solves This

  • Automated WhatsApp requests after each physio session
  • GDPR-compliant patient messaging
  • Google + Trustpilot + NHS monitoring dashboard
  • AI replies for all platforms from one inbox
Key Features for Physiotherapy Practices
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Session-Based Review Triggers

Automatically request reviews after each physiotherapy session — capture feedback while it's fresh.

Post-session WhatsApp trigger

Configurable timing (1h to 24h post-session)

Higher completion rate than email

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Google Reviews Growth

Build your Google star rating — the first thing patients see when searching for a physio.

Google review link in WhatsApp message

Star rating trend tracking

Monthly volume reporting

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NHS Referral Compliance

Collect reviews from NHS-referred patients in a fully GDPR-compliant way.

Consent-based messaging

NHS-appropriate language templates

Opt-out management

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Trustpilot Monitoring

Monitor your Trustpilot profile — increasingly used by patients comparing physios.

Trustpilot review alerts

AI reply drafts

Rating comparison over time

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Multi-Practitioner Tracking

See which physiotherapists get the best reviews and why.

Per-physio review breakdown

Patient satisfaction trends by practitioner

Staff performance insights

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Competitor Awareness

See how your practice stacks up against local physiotherapy competitors.

Local competitor rating comparison

Platform-by-platform benchmarking

Monthly insight reports

Why Clinics Choose Curofyx

Curofyx is built to solve the real reputation challenges faced by small clinics — from getting more Google reviews to handling negative feedback professionally. Clinics using Curofyx see an average star rating improvement of 0.9 stars within 90 days. Our platform is simple enough for a clinic receptionist to operate, yet powerful enough to manage a multi-doctor practice across Google, Justdial, and Practo from one dashboard.

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Clinics Trust Curofyx

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Reviews Generated Monthly

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Avg Star Rating (up from 3.9)

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Average Setup Time

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Your Next Patient Is Reading Your Reviews Right Now.

Clinics on Curofyx see an average 0.9-star rating improvement within 90 days. Get more reviews, respond faster, and win more patients — automatically.