Physiotherapy Practices

Reputation Management for Physiotherapy Practices

Physio patients often come through referrals — but they always check reviews first. Curofyx automates review collection and helps your practice stand out on Google and Trustpilot.

Physiotherapy Practices
Overview

Physiotherapy practices in the UK face an unusual challenge: most new patients arrive via GP referral or word of mouth, yet still check Google reviews before booking. A physio practice with 80+ Google reviews consistently sees higher booking completion rates than one with fewer than 20 — even with identical referral volumes.

Curofyx automates the review collection process for physio practices, sending personalised WhatsApp messages to patients after each session. Our platform monitors Google, Trustpilot, and NHS Choices so you always know what your patients are saying — and can respond in seconds.

Key Challenges

  • Patients come via referral but still verify reputation online
  • Sessions are frequent — high opportunity for reviews going uncaptured
  • No time to manually request reviews from every patient
  • NHS-referred patients need GDPR-compliant contact

How Curofyx Solves This

  • Automated WhatsApp requests after each physio session
  • GDPR-compliant patient messaging
  • Google + Trustpilot + NHS monitoring dashboard
  • AI replies for all platforms from one inbox
Key Features for Physiotherapy Practices
Session-Based Review Triggers

Session-Based Review Triggers

Automatically request reviews after each physiotherapy session — capture feedback while it's fresh.

Post-session WhatsApp trigger

Configurable timing (1h to 24h post-session)

Higher completion rate than email

Google Reviews Growth

Google Reviews Growth

Build your Google star rating — the first thing patients see when searching for a physio.

Google review link in WhatsApp message

Star rating trend tracking

Monthly volume reporting

NHS Referral Compliance

NHS Referral Compliance

Collect reviews from NHS-referred patients in a fully GDPR-compliant way.

Consent-based messaging

NHS-appropriate language templates

Opt-out management

Trustpilot Monitoring

Trustpilot Monitoring

Monitor your Trustpilot profile — increasingly used by patients comparing physios.

Trustpilot review alerts

AI reply drafts

Rating comparison over time

Multi-Practitioner Tracking

Multi-Practitioner Tracking

See which physiotherapists get the best reviews and why.

Per-physio review breakdown

Patient satisfaction trends by practitioner

Staff performance insights

Rating Trend Analytics

Rating Trend Analytics

Track how your practice's rating and review volume move over time, by platform.

Rating trend over time

Platform-by-platform breakdown

Monthly insight reports

Why Clinics Choose Curofyx

Curofyx is built to solve the real reputation challenges faced by small clinics — from getting more Google reviews to handling negative feedback professionally. Our platform is simple enough for a clinic receptionist to operate, yet powerful enough to manage a multi-doctor practice across Google, Trustpilot, Doctify, and Healthgrades from one dashboard.

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Review Platforms Monitored

WhatsApp

Highest-response request channel

AI

Drafted replies, ready to approve

0hr

Average Setup Time

Experience Curofyx Before You Decide

Get a live 1-on-1 walkthrough tailored to your clinic’s workflow and see how easily you can automate review requests, monitor your reputation, and reply with AI.

Curofyx product demo preview

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