How Sarvodaya Hospital Automated Lab Billing, Reduced TAT by 50%, and Enabled Real-Time Doctor Access Across 3 Campuses

Sarvodaya Hospital streamlined lab operations with Curofyx—integrating billing, enabling instant doctor access, and improving discharge efficiency across all campuses.

How Sarvodaya Hospital Automated Lab Billing, Reduced TAT by 50%, and Enabled Real-Time Doctor Access Across 3 Campuses

Sarvodaya Hospital

Hospital Chain with In-House Lab
New Delhi

Sarvodaya Hospital operates three campuses in Delhi with in-house pathology labs serving both inpatient and outpatient needs. Despite modern infrastructure, the labs operated on disconnected systems including HIS, billing software, and manual reporting.

With Curofyx, the hospital unified lab workflows, automated billing, and enabled real-time doctor access—resulting in faster reporting, zero billing leakage, and improved clinical efficiency.

OrganizationSarvodaya Hospital
TypeHospital Chain with In-House Pathology Lab
LocationNew Delhi (3 hospital campuses)
Size12-bed lab unit, 4 pathologists, 9 technicians, dedicated billing team
Tests/Month (Pre)~9,500 – 11,000 tests per month
Curofyx SinceJanuary 2024
0%
Faster TAT
0x
Billing Speed
0
Report Leakage
0 min
Doctor Access Time

Problems

Sarvodaya Hospital streamlined lab operations with Curofyx—integrating billing, enabling instant doctor access, and improving discharge efficiency across all campuses.

  • 85–110 minute turnaround time for routine tests
  • Manual billing reconciliation taking 5 hours daily
  • 6% billing leakage due to missed or incorrect entries
  • Doctors had no direct access to reports
  • 40–60 daily calls to lab for report status
  • Inconsistent report formats across campuses

Solution

Sarvodaya Hospital streamlined lab operations with Curofyx—integrating billing, enabling instant doctor access, and improving discharge efficiency across all campuses.

  • Automated billing linked directly with sample registration
  • Doctor portal with real-time report access
  • Critical value alert system with SMS notifications
  • Standardized NABL-aligned templates across campuses
  • QR-code enabled digital reports for patients

Impact

Sarvodaya Hospital streamlined lab operations with Curofyx—integrating billing, enabling instant doctor access, and improving discharge efficiency across all campuses.

  • 50% reduction in turnaround time (97 → 46 minutes)
  • Billing leakage reduced to zero
  • 73% reduction in doctor calls to lab
  • Standardized reporting across all campuses
  • Improved patient discharge efficiency by ~35 minutes

Implementation

Sarvodaya Hospital streamlined lab operations with Curofyx—integrating billing, enabling instant doctor access, and improving discharge efficiency across all campuses.

  • Integration with existing HIS for patient data
  • Deployment across all 3 campuses
  • Centralized configuration of templates and workflows
  • Staff onboarding and system training

Client’s Review

quote start

The biggest change for me personally was not having to call the lab. I know that sounds small, but when you have 15 inpatients and you're waiting on three different test results, every minute matters. Now I check the portal on my tablet between rounds. The results are there. I don't have to chase anyone. That's what I call a real clinical workflow improvement.

quote end

Dr. Kavitha Reddy

Head of Pathology, Sarvodaya Hospital

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