Refund Policy

This Refund Policy outlines the terms under which Curofyx processes refunds for its subscription-based SaaS services.

1. General Policy

Curofyx operates on a subscription-based SaaS model. Payments made are generally non-refundable.

2. Eligibility for Refunds

Refunds may be considered only in cases of:

  • Duplicate payment
  • Technical failure preventing service access
  • Incorrect billing due to system error

3. Non-Refundable Cases

No refunds will be provided for:

  • Partial usage of subscription period
  • Change of mind
  • Failure to use the service
  • Lack of required infrastructure on the user’s side

4. Refund Request Process

To request a refund:

Requests must be made within 7 days of payment.

5. Processing Time

Approved refunds are processed within 7–14 business days.

6. Subscription Cancellation

  • Users may cancel at any time
  • Access continues until the end of the billing cycle
  • No prorated refunds will be provided

7. Modifications

We reserve the right to modify this policy at any time. Continued use of the service implies acceptance of the updated policy.